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Privacy Policy

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Privacy Policy

PRIVACY STATEMENT

This privacy policy (the "Privacy Policy") sets out the privacy policies and practices for Capilano Properties LLC and its subsidiaries and affiliates with respect to how Capilano Properties LLC collects personal information. It also describes how Capilano Properties LLC maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Capilano Properties LLC via this website and other websites operated or provided by Capilano Properties LLC, and various subdomains (collectively, the "Sites"); and other places where or means by which we may collect personal information. This Privacy Policy also sets out how you can access certain information that Capilano Properties LLC may collect about you. In this Privacy Policy, "personal information" means information or opinion about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion as further defined under applicable privacy laws, including, but not limited to, Your Contacts and other personal information collected through the Services.

Please note that the Sites may contain links to other third party websites that are not controlled or operated by Capilano Properties LLC. This Privacy Policy does not apply to such third party websites, and Capilano Properties LLC is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore Capilano Properties LLC encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third party websites.

CONSENT

BY SUBMITTING PERSONAL INFORMATION TO CAPILANO PROPERTIES LLC OR ITS SERVICE PROVIDERS AND AGENTS, YOU AGREE THAT CAPILANO PROPERTIES LLC MAY COLLECT YOUR PERSONAL INFORMATION AND YOU CONSENT TO THE USE, DISCLOSURE AND TRANSFER OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the purposes identified herein at any time by contacting Capilano Properties LLC at the address provided below. If you refuse or withdraw your consent, you acknowledge that Capilano Properties LLC may not be able to provide you or continue to provide you with certain services or information which may be of value to you.

REVISIONS TO THIS PRIVACY POLICY

Capilano Properties LLC reserves the right, in Capilano Properties LLC's discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice to you. However, Capilano Properties LLC will treat your continued use of the Sites and Services following such revision as your acceptance of the revised terms. All revisions will be posted to the Sites and will apply to any personal information collected on or after the date posted. Capilano Properties LLC will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.

This Privacy Policy was last updated February 1, 2017.

COLLECTION OF YOUR INFORMATION

Capilano Properties LLC may collect personal information in connection with your use or purchase of Capilano Properties LLC's products and services, which may include information provided in connection with the following activities:

  • Registering or filling in forms on the Sites. This includes information you may provide when you request additional information about Capilano Properties LLC's products and services or sign up to receive Capilano Properties LLC's e-mail newsletters or coupons.
  • Purchasing any product or service from Capilano Properties LLC
  • Providing feedback or making other submissions to Capilano Properties LLC
  • Requesting information or assistance from Capilano Properties LLC. Capilano Properties LLC may also keep a copy of any communications or correspondence you may send to it, including any e-mail communications.
  • Participating or responding to consumer survey or requests for consumer's opinions, concerns, and preferences regarding Capilano Properties LLC's products and services.
  • Participating in consumer contests, sweepstakes and other promotions.
  • Using other features of the Sites or Services that may be offered from time to time, and may require such information in order to utilize the feature (including but not limited to making a Submission as defined in the Terms of Use).

The personal information that Capilano Properties LLC may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, or in other communications to Capilano Properties LLC. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to Capilano Properties LLC

Capilano Properties LLC may also collect information that may not be personal information, which may include, but is not limited to, the frequency of user visits to the Sites and Services, the routes by which users access the Sites and Services and use of any hyperlinks available on the Sites and Services. Capilano Properties LLC or its service providers and agents may process and use this aggregate data for various purposes including, but not limited to, analysis of this data for trends and statistics, development of the Sites and Services and the Sites' and Services' features and offerings, assessing patterns of use, or planning and evaluating marketing initiatives. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies and is maintained, used and disclosed in aggregate form unless otherwise noted.

COOKIES

Like many websites, Capilano Properties LLC utilizes "cookies" to maintain a record of your visit to the Sites and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Capilano Properties LLC with personal information.

Cookies help Capilano Properties LLC to improve the Sites and Services, and to deliver more personalized service by enabling Capilano Properties LLC to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites or use the Services.

Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Capilano Properties LLC's cookies, you may follow your Internet browser's steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services.

IP ADDRESSES

An IP address is a computer's numeric address, by which it can be located within a network. Capilano Properties LLC may record your IP address when you visit or use services or features on the Sites. Capilano Properties LLC may use your IP address for the purposes noted above, and also to help diagnose problems with Capilano Properties LLC's server, or to administer the Sites. Capilano Properties LLC may also use your IP address to identify you when Capilano Properties LLC feels it is necessary to enforce compliance with this Privacy Policy or the Terms of Use, or to protect the Sites, Services, systems, information, employees, service providers, business partners, users, customers and others.

PROTECTION OF YOUR INFORMATION

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Capilano Properties LLC uses physical, technological and administrative procedures to protect the personal information that Capilano Properties LLC collects from loss, unauthorized access, modification, disclosure or other misuse.

Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites or through the Services may be read or intercepted by others. If you have any questions about the security of personal information collected by Capilano Properties LLC, please contact the Privacy Officer at the contact below.

You should also be aware that certain aspects of the Sites and Services are not confidential and are available for public viewing. For example, any submissions that you may post to any publicly available blogs or other publicly available features of the Sites and Services are not confidential and may be viewed by other users of the Sites and Services. By making personal information publicly available where the Sites and Services allow you to do so, you consent to such publication by Capilano Properties LLC or its service providers and agents. Please refer to the Terms of Use for additional provisions relating to user submissions that may apply to you.

USE OF YOUR PERSONAL INFORMATION

Upon Capilano Properties LLC's collection of your personal information, Capilano Properties LLC may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:

  • To develop, enhance, market, sell or otherwise provide information, products or services
  • To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Capilano Properties LLC on or through the Sites;
  • To conduct or administer contests, sweepstakes or other promotions in which you have participated;
  • To contact you and to respond to any communications that you may have had with us;
  • To troubleshoot problems with the Sites and Services;
  • To customize your experience or homepage on the Sites;
  • To develop and manage Capilano Properties LLC's business and operations;
  • To enforce Capilano Properties LLC's Terms of Use or comply with this Privacy Policy;
  • To detect and protect Capilano Properties LLC and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Capilano Properties LLC's policies and contractual obligations;
  • To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Capilano Properties LLC, as permitted by, and to comply with, any legal or regulatory requirements or provisions;
  • To access, preserve, disclose and use your personal information contained in your account, all Submissions (as defined in the Terms of Use), all communications to and from you, all information relating to your use of the Sites, if Capilano Properties LLC is required to do so by law or legal process or if Capilano Properties LLC determines, in its sole discretion, that such action is necessary to protect the rights of Capilano Properties LLC, third parties, and other users of the Sites or for purposes of responding to your request for customer service; or
  • For any other purpose to which you consent.

Personal information collected by Capilano Properties LLC may be transferred to, stored and processed in the United States, Canada or Mexico. While in another jurisdiction for processing, the information may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.

DISCLOSURE OF YOUR INFORMATION

Capilano Properties LLC may disclose your personal information to its subsidiaries or affiliates and to third parties whom Capilano Properties LLC hires to provide services on Capilano Properties LLC's behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Capilano Properties LLC's products and services. These subsidiaries, affiliates and third parties may be located overseas. Capilano Properties LLC will only provide those third parties with the personal information that they need to deliver the services to Capilano Properties LLC and/or on Capilano Properties LLC's behalf. Capilano Properties LLC will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent. In the event that Capilano Properties LLC is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Capilano Properties LLC, you consent to your personal information and any other information Capilano Properties LLC may have collected being transferred to another party in connection with such transaction. You also consent to Capilano Properties LLC disclosing your personal information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Capilano Properties LLC's business or operations; as consented to by you from time to time, including to fulfil any other purposes that are identified when the personal information is collected; or as otherwise permitted or required by law.

RETENTION OF YOUR PERSONAL INFORMATION

The personal information that you provide will be retained by Capilano Properties LLC in accordance with applicable laws. However, Capilano Properties LLC will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Capilano Properties LLC business purposes.

CHILDREN'S PRIVACY

Capilano Properties LLC recognizes the privacy interests of children and Capilano Properties LLC encourages parents and guardians to take an active role in their children's online activities and interests. The Sites are not intended for children under the age of 18. Capilano Properties LLC does not target its services or the Sites to children under 18. Capilano Properties LLC does not knowingly collect personal information from children under the age of 18.

CHOICE AND OPT-OUT PREFERENCES

Capilano Properties LLC does not collect your personal information unless you choose to provide it. If, at any time, you prefer not to receive further email communications from Capilano Properties LLC (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by Capilano Properties LLC. If, at any time, you prefer not to receive any other form of communication from Capilano Properties LLC, you will have the ability to unsubscribe from such communications by contacting the Privacy Officer at the contact information below.

ACCESS AND CORRECTION

Capilano Properties LLC will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, Capilano Properties LLC will inform you of the existence, use and disclosure of your personal information and give you access to that information. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that Capilano Properties LLC holds about you is not accurate, complete or up to date you may write to the Privacy Officer at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, Capilano Properties LLC will take reasonable steps to correct the information so that it is accurate, complete and up to date.

REQUEST FOR ACCESS AND CORRECTION, QUESTIONS OR COMMENTS

Capilano Properties LLC welcomes questions and comments about this Privacy Policy. Requests for access and correction of your personal information, and questions or comments should be directed to the Capilano Properties LLC Privacy Officer at:

Capilano Properties LLC
Attention: Privacy Officer
Suite 300 - 550 Robson Street
Vancouver, BC
V6B 2B7
Canada

Contact Us

Leasing Hours

Mon-Fri 9am-6pm
Sat 10am-5pm
Sun 11am-5pm

General Inquiries

T: 312.883.0776
E: TheHudson@onni.com

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